At Babajuice, we strive to provide you with high-quality handcrafted juices. Due to the perishable nature of our products and the challenges involved in shipping across the country, we do not offer refunds. However, we are committed to ensuring your satisfaction with your purchase. Therefore, we have established the following return policy:

  1. Order Accuracy We take great care in accurately fulfilling your orders. If there is an error or discrepancy with your order, such as receiving the wrong flavor or an incorrect quantity, please contact us within 48 hours of receiving your shipment. We will work with you to resolve the issue and provide a suitable solution.
  2. Damaged Products In the unlikely event that your package arrives damaged, please take photos of the damaged items and packaging and contact us immediately. We will require this information to file a claim with the shipping carrier. We may request that you return the damaged items to us or provide further documentation. Once we have received the necessary information, we will work with you to resolve the issue.
  3. Quality Concerns If you have concerns about the quality of our handcrafted juices, please contact us within 48 hours of receiving your shipment. We may request specific details about the issue, such as photos or a description of the problem. We will review your concerns and, if appropriate, provide a suitable resolution.
  4. Exchanges While we do not offer refunds, we may consider exchanges in exceptional cases. If you believe your situation warrants an exchange, please contact us with detailed information about the issue. We will evaluate your request on a case-by-case basis and determine if an exchange is appropriate.

Please note the following important considerations:

  • It is essential to follow the provided storage instructions for our handcrafted juices to maintain their quality.
  • We cannot accept returns or exchanges if you have consumed a significant portion of the product.
  • We reserve the right to refuse returns or exchanges if we determine that the request does not meet the criteria outlined in this policy.

We appreciate your understanding of our return policy. Our priority is to ensure your satisfaction with our products, and we will make every effort to address any concerns or issues you may have.

If you have any questions or need further assistance, please contact us at:

Email: Phone: (917) 592-2327

Thank you for choosing Babajuice.